Privacy Policy

In accordance with Panama's Law 81 of 2019

Note: In case of any discrepancy between this English translation and the Spanish original version, the Spanish version shall prevail and be legally binding.

Last Updated: January 28, 2026
Effective: From the date of publication

1. Data Controller

Company Name: SOLARGRID PANAMA, S.A.

Trade Name: Next Chapter Panama

Registration: Public Registry of Panama

Address: Playa Coronado, Miramar, Via number 8, Panama Oeste Province, Republic of Panama

Email: info@nextchapterpanama.com

Website: www.nextchapterpanama.com

SOLARGRID PANAMA, S.A. (hereinafter "the Controller" or "Next Chapter Panama") is the data controller for personal data collected through the website www.nextchapterpanama.com and in the provision of its services.

2. Legal Framework

This Privacy Policy has been prepared in accordance with:

Law 81 of March 26, 2019 - Personal Data Protection Law of the Republic of Panama
Executive Decree No. 285 of May 28, 2021 - Regulations to Law 81 of 2019

3. Personal Data Collected

Depending on the service requested, we may collect the following personal data:

3.1 Identification Data

Full name
Passport or ID number
Date and place of birth
Nationality
Marital status
Photograph

3.2 Contact Data

Email address
Phone number / WhatsApp
Postal address
Current country of residence

3.3 Professional and Financial Data

Profession or occupation
Employment information (for visa procedures)
Financial information (proof of income, bank statements) - only when required for specific procedures

3.4 Family Data

Information about spouse and children (for family procedures)
Marriage and birth certificates (copies for procedures)

3.5 Technical Data

IP address
Browser type
Technical cookie data (see section 11)

4. Purpose of Processing

Personal data will be processed for the following purposes:

Purpose	Legal Basis (Art. 8 Law 81)
Provision of contracted services	Contract performance
Immigration procedure management	Contract performance
Client communication	Contract performance / Consent
Billing and accounting	Legal obligation
Compliance with legal obligations	Legal obligation
Service information (if authorized)	Consent
Website improvement	Legitimate interest

5. Legal Basis for Processing

In accordance with Article 8 of Law 81 of 2019, the processing of your personal data is based on:

Consent: Given when completing our contact forms or engaging our services.
Contract performance: When processing is necessary for providing the requested services.
Compliance with legal obligations: When the law requires us to retain or disclose certain data.
Legitimate interest: For improving our services and website security.

6. Data Recipients

Your personal data may be disclosed to the following recipients:

6.1 Partner Attorneys

Licensed Panamanian law firms that provide legal services in connection with contracted procedures. These professionals act as independent data controllers for specific legal services.

6.2 Government Authorities

National Immigration Service, Civil Registry, municipalities, and other government entities of the Republic of Panama, when necessary for managing requested procedures.

6.3 Service Providers

Web hosting: Netcup GmbH (Germany)
Email: Netcup GmbH (Germany)

Commitment: We do not sell, rent, or transfer your personal data to third parties for commercial or advertising purposes.

7. International Data Transfers

In the course of our activities, your personal data may be transferred to:

7.1 Germany (European Union)

Our web hosting and email servers are located in Germany (Netcup GmbH). The European Union has an equivalent data protection framework under the General Data Protection Regulation (GDPR), so the transfer is made to a country with an adequate level of protection.

7.2 United States (WhatsApp / Meta)

If you contact us via WhatsApp, your communication data will be processed by Meta Platforms, Inc. in the United States. This transfer is made with your explicit consent when using this communication channel. You can review WhatsApp's privacy policy at: https://www.whatsapp.com/legal/privacy-policy

8. Retention Period

Your personal data will be retained for the following periods:

Data Type	Retention Period
Active client data	During the contractual relationship + 5 years
Tax and accounting documents	5 years (legal obligation)
Prospect contact data	2 years from last contact
Email/WhatsApp communications	3 years

After these periods, data will be deleted or irreversibly anonymized.

9. Your Rights

In accordance with Articles 15 to 19 of Law 81 of 2019, you have the following rights:

9.1 Right of Access

You may request information about the personal data we hold about you, including its origin, purpose, and recipients.

9.2 Right to Rectification

You may request correction of inaccurate or incomplete personal data.

9.3 Right to Erasure

You may request deletion of your personal data when it is no longer necessary for the purpose for which it was collected.

9.4 Right to Object

You may object to the processing of your personal data in certain circumstances.

9.5 Right to Data Portability

You may request to receive your personal data in a structured, commonly used format.

To exercise your rights, send an email to:

info@nextchapterpanama.com

Subject: "Exercise of Data Rights - [Your Name]"

Include a copy of your ID to verify your identity.

Response time: 15 business days

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

SSL/TLS encryption: All communications with our website are encrypted.
Restricted access: Only authorized personnel have access to personal data.
Backups: We perform regular backups on secure servers.
Strong passwords: We use robust password policies.
Updates: We keep our systems updated with the latest security patches.

11. Cookies

Our website uses only strictly necessary technical cookies for site operation. These cookies:

Do not collect personally identifiable information
Are necessary for navigation and basic functionality
Are not used for advertising or tracking purposes

We do not use analytics, advertising, or social media cookies.

12. Contact Form

When completing the contact form on our website, you voluntarily provide us with your personal data (name, email, phone, message) so that we can respond to your inquiry. This data will be processed in accordance with this policy.

13. WhatsApp

If you contact us via WhatsApp:

Your messages and contact data will be processed by Meta Platforms, Inc. according to their own terms of service.
We will retain conversation history to follow up on your inquiries.
By contacting us through this channel, you accept the processing of your data according to this policy and WhatsApp's terms.

14. Minors

Our services are not directed at persons under 18 years of age. We do not knowingly collect data from minors. In family procedures involving minors, data will be provided and authorized by their parents or legal guardians.

15. Modifications

We reserve the right to modify this Privacy Policy at any time. Modifications will be published on this page with indication of the last update date. We recommend reviewing this policy periodically.

16. Supervisory Authority

If you believe that the processing of your personal data violates current regulations, you may file a complaint with:

National Authority for Transparency and Access to Information (ANTAI)

Personal Data Protection Directorate

Website: www.antai.gob.pa

17. Contact

For any questions regarding this Privacy Policy or the processing of your personal data:

SOLARGRID PANAMA, S.A.

Email: info@nextchapterpanama.com

Address: Playa Coronado, Miramar, Via number 8, Panama Oeste Province, Republic of Panama